Manage, monitor, and enhance your hotel’s online reputation with AI-powered review management. Improve ratings, respond smartly, and turn guest feedback into marketing gold.
Service features
Your hotel’s reputation is everything. 93% of travelers read online reviews before booking. We use AI-driven tools to monitor and improve your online presence, ensuring your guests trust you before they even arrive.
Automated Review Monitoring
Track guest reviews across Google, TripAdvisor, Booking.com & more.
AI-Powered Sentiment Analysis
Understand guest emotions & identify key areas for improvement.
Smart Response Automation
AI-assisted responses that improve engagement & guest satisfaction.
Reputation Score Tracking
Monitor how your hotel’s online reputation evolves over time.
Problems we solve
Managing a hotel’s online reputation is more challenging than ever. A single negative review can influence thousands of potential guests, and managing guest feedback across multiple platforms can feel overwhelming. With AI-driven solutions, we help hotels take control of their online image, improve ratings, and turn guest feedback into opportunities for growth.
- Negative Reviews Impacting Bookings
- Poor ratings driving potential guests away
- Fake or misleading reviews harming your brand
- No structured approach to reputation recovery
- Difficulty identifying top complaints & pain points
- Low Guest Engagement & Response Time
- Delayed or generic responses hurting credibility
- Overwhelmed by review volume across platforms
- Lack of a system to address recurring complaints
- Missed opportunities to turn negative reviews into positive outcomes
- Inconsistent Brand Image Online
- Different review responses across platforms
- Poorly managed guest feedback damaging loyalty
- No clear strategy to improve guest experience
- Lack of proactive reputation-building initiatives
Popular questions
Why is responding to reviews important?
Engaging with guest reviews builds trust, improves your rankings on platforms like Google & TripAdvisor, and increases direct bookings.
How can AI help manage my hotel’s reputation?
AI automates review tracking, analyzes guest sentiment, and suggests smart responses to enhance engagement and reputation.
What if my hotel gets a fake or unfair review?
Our system helps detect fake reviews and guides you on how to report and address them effectively to protect your reputation.
Can review management improve my hotel’s revenue?
Yes! A 1-star increase in your rating can lead to a 5-9% increase in revenue by attracting more direct bookings.
How often should I check and respond to reviews?
Daily monitoring is ideal. With our AI-powered system, you receive real-time alerts and recommended responses for instant engagement.
